Car Rental Terms & Conditions

Welcome to Wanaan Please review our terms before booking. By renting with us, you agree to the following:

1. Driver & Rental Requirements

  • Minimum age to rent is 25 years (luxury cars may require older age).
  • A valid driving license (local or international) and ID/passport are required.
  • Additional drivers must be registered and approved.

2. Rental Period & Returns

  • Rentals are based on 24 hours.
  • Late returns may incur daily charges.
  • Extensions must be requested in advance and approved by the company.

3. Vehicle Usage

  • Cars must be used responsibly and for legal purposes.
  • No off-road driving, racing, towing, or carrying illegal goods.
  • Smoking inside the vehicle is not allowed (cleaning fees may apply).

4. Fuel Policy

  • Cars are delivered with a full tank and must be returned full.
  • Refueling charges apply if returned with less fuel.

5. Insurance & Liability

  • Basic insurance is included in all rentals.
  • The renter is responsible for damages not covered by insurance (e.g., reckless driving, negligence, unauthorized drivers).
  • Additional insurance options are available upon request.

6. Accidents & Breakdowns

  • In case of an accident, notify the company and the police immediately.
  • Do not admit liability without approval.
  • In case of breakdown, assistance or a replacement vehicle will be provided where possible.

7. Traffic Fines & Violations

  • Renters are responsible for all traffic fines, toll fees, and parking tickets during the rental period.

8. Security Deposit

  • A refundable deposit is required before rental.
  • It will be released after seven working days of return, provided no fines, damages, or outstanding payments exist.

9. Cancellation Policy

  • Cancel 48 hours before rental: no charge.
  • Cancel within 24 hours: 50% of rental fee.
  • Cancel within 12 hours or no-shows: non-refundable.
  • Refunds are issued as Service Vouchers, valid for future bookings.

10. Vehicle Condition

  • Cars must be returned in the same condition as provided.
  • Extra charges may apply for damages, excessive dirt, or missing items.

11. Payment Terms

  • Full payment must be made before or at the start of the rental.
  • Accepted payments: credit cards, bank transfers, or cash (where available).